Privacy Policy

1. Information We Collect

When you interact with Learnexaa, we may collect information that you voluntarily provide to us.

Personal Information

Depending on how you use our website, this may include:

• Full name
• Mobile or telephone number
• Email address
• Educational qualifications
• Course or program preferences
• University preferences
• Information provided through enquiry or counselling forms

Technical Information

When you visit our website, certain technical information may also be collected automatically, such as browser type, device information, approximate location, IP address, pages visited and general website usage information.

2. How We Use Your Information

We may use the information collected through our website for purposes including:

• Responding to your enquiries and requests.
• Providing education and course counselling.
• Helping you understand available programs and universities.
• Processing admission-related enquiries.
• Communicating with you regarding requested services.
• Improving our website, services and user experience.
• Maintaining website security and preventing misuse.
• Sending relevant service-related communications.
• Complying with applicable legal and regulatory requirements.

3. Sharing of Information

We do not intend to sell your personal information. Information may be shared when reasonably necessary to provide the services or assistance requested by you.

Depending on the service requested, information may be shared with relevant education institutions, service providers, technology providers or other parties involved in facilitating your enquiry or requested service.

We may also disclose information where required by applicable law, regulation, legal process or a lawful governmental request.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage and enhance your experience.

Cookies may help us remember preferences, understand visitor behaviour and measure website performance.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Data Security

Learnexaa takes reasonable measures to protect information against unauthorized access, misuse, loss, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information.

6. Data Retention

We may retain personal information for as long as reasonably necessary to fulfil the purpose for which it was collected, provide requested services, maintain business records, resolve disputes, comply with legal obligations or protect our legitimate interests.

When information is no longer reasonably required, we may delete, anonymize or securely dispose of it, subject to applicable legal and operational requirements.

7. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, which may include requesting access, correction, updating or deletion of certain information.

If you would like to make a privacy-related request, please contact us using the details provided below.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms or services, including university websites, social media platforms, communication services and other external resources.

Third-party websites operate under their own privacy policies and terms. Learnexaa is not responsible for the privacy practices or content of external websites.

9. Children's Privacy

Our services are intended for individuals seeking higher education and related academic opportunities. We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, business practices or applicable legal requirements.

Any updated version will be published on this page with the revised effective or update date.

11. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, you can contact Learnexaa using the details below.