Your Privacy, Our Responsibility

1. Information We Collect

Depending on how you interact with us, we may collect information such as your name, phone number, email address, city or location, education interests, preferred university or program, and the contents of messages you send us. We may also collect basic technical information such as browser type, device information, pages visited and approximate usage data through cookies or analytics tools, where enabled.

2. How We Use Your Information

• To respond to enquiries and requests for information.
• To provide education, program and admission-related guidance.
• To coordinate with a university or service provider where needed to address your request and where appropriate.
• To improve our website, communication and services.
• To send relevant updates or follow-up communication, subject to applicable preferences and law.
• To maintain records, prevent misuse and meet legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share relevant information with a university or its authorised representatives when you request information or assistance for that institution, with service providers who support our website or communications, or where disclosure is required by law. We aim to share only information relevant to the stated purpose.

4. Cookies and Analytics

Our website may use cookies or similar technologies to support website functionality, understand visitor activity and improve user experience. You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Data Security and Retention

We use reasonable administrative and technical measures designed to protect information against unauthorised access, loss, misuse or alteration. No internet transmission or storage system can be guaranteed to be completely secure. We retain information for as long as reasonably necessary for the purpose for which it was collected, to maintain records or to meet legal requirements.

6. Your Choices and Rights

You may contact us to request access to, correction of or deletion of personal information that you have provided, subject to applicable legal and operational requirements. You may also ask us to stop sending non-essential promotional communications.

7. Third-Party Websites

Our website may link to university websites and other third-party services. Their privacy practices are governed by their own policies. Please review those policies before sharing information with them.

8. Children’s Privacy

Our website and services are intended for people seeking higher-education information. If you believe a child has provided personal information to us without appropriate consent, please contact us so we can review the request.

9. Changes to This Policy

We may update this policy from time to time. The revised version will be posted on this page with an updated date.

10. Contact

For privacy-related questions or requests, contact Learnexaa at info@learnexaa.com or call +91 7768861117.